Wednesday, July 05, 2006

Fighting Back Against Red Tape Hassles

In a story i found on Ernie the Attorney, a person experiences great difficulties in cancelling his AOL account, and he gets it all on tape! Here's his TV interview, with audio from the event.

Massive publicity from this prompted an AOL apology and a firing of the CSR, along with a melt-down of the ISP-Server where the sound bit was originally hosted.

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